Interactive Communication

&

Sensitivity Skills Workshop

4 Hour CPD certificate on completion

Healthcare
Professionalism

This interactive workshop is designed to enable professionals to effectively  communicate with employers and employees, with sensitivity, active listening skills and professionalism

To provide staff with communication tools which will enable them to enhance their communications / sensitivity skills

To dramatically improve relations between all members of the team

To provide those who practice excellent communication skills with a greater sense of achievement

To minimise and reduce misunderstanding or negativity through improved communication

To nurture the increase of a stronger sense of professional satisfaction through the development of communication & sensitivity strategies resulting in lower employee turn-over

Changing Behaviour
Sensitivity

Key Terms that come up in my workshop​

Professionalism

Abusive Personnel

Toxic work places

Communicating

Changing behaviours

Changing cultures

Conflict advantages

Collaboration

Problem solving

Eye contact

Body language

Opinions

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